I absolutely love staying here. It's a short walk from downtown and underground parking is great. This was my second stay and it's just such a beautiful hotel. The service is super friendly and the rooms are incredible.I was fortunate enough to have a complimentary upgrade on the room, which made our anniversary getaway even better.
Really lovely hotel and very helpful front desk staff! Maria, in particular, went above and beyond. We had confusion and changes in our travel plans multiple times for multiple reasons, but she helped us make adjustments, find excursions that were awesome and perfect for each of our abilities and interests, and when I left a backpack full of things I needed before heading on to Glacier National Park, she had them sent to us. She was patient, always maintaining a positive attitude, and she was a great problem solver. There are several levels and stairs at the hotel (not many, not an issue for most people), which were a bit of a challenge for my dad who is older and has mobility issues, but other than that the gardens were beautiful, the room was nice, and it is in a perfect location in the heart of Banff. Wonderful vacation, highly recommend!
Hotel is in great location right on main street to get to hotels & shopping. The cave like hot pools are so relaxing after a day of walking & sightseeing. Chili's restaurant is conveniently located in lobby with good food & service. Room service was prompt as well. Overall great place to stay
Clean. Good staff. But not a 4 or 5 star location. A few people we spoke to stayed a few door down and had a better price, much better included breakfast. We on the other hand pay 3 dollars an egg. Like i said the staff was nice. Location was clean. Frankly if the breakfast was better I would likely have given them a much better rating. For these prices it seems they are racing to cut corner. I will be stay somewhere else next time.
The Fox is remarkable in regards to the room amenities and cleanliness. But what really got me was the insanely accommodating staff. Super friendly and willing to go above and beyond for their guests. Got upgraded and sent a free bottle of wine when there was a minor problem with our suite. Will definitely be back. Plus it's walking distance to downtown and The Keg!
Fox Hotel & Suites is a Canadian Lodging based in Banff, Alberta. Fox Hotel & Suites is located at 461 Banff Ave, Banff, AB T1L 1H8, Canada.
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