Be very careful booking with those guys. For us, it turned into a nightmare. We booked the evening wildlife safari tour and waited for the bus at the parking lot which never showed up. After waiting for 15 minutes at the parking, we went to the office to get a refund or get a free booking for a new tour. The girls at the counter pretended that they called us the day before to say the tour would leave 15 minutes earlier. In the end we have lost 350 dollars. We were really badly treated. The people at discover Banff didnt move a finger to help us whereas it was mentioned on the email they sent us another pick up time. We had a wonderful in Canada and this was the only disappointed experience but man it was a really really bad experience. One recommendation : book with someone else !!!!
My group of 4 had a wonderful experience with the Discover Grizzly Bears tour and we would like to give a special shout out to our guide, Aaron. He was very helpful, energetic and fun. What a great way to spend the day! We mentioned to Aaron that we wanted to see wildlife and he made sure to point things out to us and even gave us recommendations for the remainder of our trip that really panned out in a big way. Thanks so much!!!
Done two trips with the company. The first one was really fun with Cameron since he was really interactive and made funny jokes. The second one was excellent with Peter since he shared his wisdom of the area with everyone on the tours. Also the both gave us recommendations. 10/10 would go on the tours again. I suspect that all the tour guides and helpers.would be great. So I recommend going on the tours and asking questions since the tour guides have a lot of knowledge of the area. Also they keep eyes out to see wildlife so you can have a great experience. They also gave survival tips on how to deal with bears and what the bears do to defend themselves.
The hiking tour to Larch Valley was fantastic. You would be able to check the Ten Peaks and Moraine Lake from different angles. Our guide Thibault was very nice and always helped us to spot some hidden beauty in the meadows. They provided sufficient gears, water, and food to make the moderate hiking easier and safer. Highly recommend their service!
Amazing adventure. Get to feel like a real mountain climber. Im personally afraid of heights so this was quite a victory. Our guide Robbie was wonderful and helpful. The 4hr ridge walker is perfect. Highly recommend using their gloves. Easier than a rock wall but still requires some level of personal fitness.
Discover Banff Tours is a Canadian Travel Agency based in Banff, Alberta. Discover Banff Tours is located at 215 Banff Ave, Banff, AB T1L 1C1, Canada.
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