Received my order yesterday. All is excellent.Thank you for the great service.
HORRIBLE service. The staff was rude! My family and I entered the store, and started looking around. I have a young daughter (2 years old) and I know shop staff/owners don't like that because it makes them nervous that they will break something. Totally get it. BUT I made it clear out loud to my little one that she is not to touch anything breakable or anything without me right there. She didn't until we saw some travel mugs. She picked up one, set it down gently after saying the "animal" that was on it and then moved to the next... WITH ME RIGHT THERE showing her the mugs, making sure she was gentle and not damaging anything. The woman walked over to me, after stopping mid-sentence with another customer to tell me "she too young to be touching ANYTHING!". I mean really, with her own mother there picking them up too with her??We don't want your crappy faux grass flip flops and travel mugs anyway, About Canada. Thanks for being "family friendly" in an extremely family oriented tourist location. DON'T SHOP HERE!
What an amazing store! Full of Canadian made gifts and art with very helpful staff.
After receiving a Christmas gift purchased at this store, they readily assured my parents that I could exchange it as long as I had the receipt. Being from a city 4 hours away makes it difficult to exchange goods purchased in Banff. 6 months later, I try to exchange the unused and in mint condition (tags still on) bag which is still in stock for one that is a different colour and they will not take it back. Said Id passed the 1 week exchange period and that Id have had to make the extended exchange deal by email or written form. Disappointed that I cant count on the word of the store owner, nor have him realize that at the end of the day, he still would have sold the bag. If I cant trust the word, what makes me think I could trust an email. Would not recommend shopping from this place if youre not absolutely sure your gift will not need to be exchanged. No gift receipt either.
About Canada is a Canadian Art Gallery based in Banff, Alberta. About Canada is located at 105 Banff Ave, Banff, AB T1L 1B6, Canada.
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